Credit Points Manually as a Transaction
Let's say you want to compensate or reimburse a member, or simply give a gift to a member. You can manually add or credit points to a member's point balance as a transaction.
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On the Transactions page, click Create Transaction.
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Fill in the fields.
For the Transaction Type, select Accrual. For the Transaction Sub Type, select Manual Credit. For the Point Type and Base Points fields, select the type of points and enter the number of points to credit respectively.
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Click Process.