How You Set Up Programs

Let's look at the general steps involved in setting up loyalty programs.

Step

Description

Topic Where You Can Find More Information

1

Create a new loyalty program and enter general information about it.

Create a Program

2

Add any participating partners. Later, when transactions are created that use the program, you can choose the business for the transaction from partners you added here.

Add Partners to Programs

3

Define one or more point types available for the program. You can also define point subtypes.

Define Point Types and Subtypes for Programs

4

Define tier classes and tiers for the program.

Define a Tier Class and Tiers for Programs

5

Define program-level attributes to use for creating promotion rules. Attributes you create at the program level are available for all promotions in the program.

Note:

You can also create attributes for use in individual promotions.

Create Program-Level Attributes

6

Define promotions to reward customers for purchases.

How You Create a Promotion

7

Set up the redemption products that customers can buy with points.

Set Up Redemption Products

8

(Optional) Set up event-driven rewards to give customers points on special dates, such as their birthday.

How You Set Up Event-Driven Rewards