Time Zones

Each loyalty program can use the time zone that's best for your company and customers.

When you create a new program, be sure to set the time zone so that you capture all date and time data using your company's time zone. Otherwise, Oracle Loyalty uses the time zone of the Oracle Loyalty application server. You don't want to be operating in a different time zone from your time-effective data.

Point expiration dates, point balances, and so on are all dependent on the date and time of the time zone in effect when the data is created.

For a loyalty program already in use, setting up a time zone is effective only on data created after the setup. Historical, time-stamped data remains unchanged.