Set Up Redemption Products

Use this procedure to enable members to obtain products by redeeming loyalty points.

To set up a product for redemption with loyalty points:

1. Create the products:

   1. Open Sales, and then click Products.

   2. Click Create Product, and complete the necessary fields.

   3. Repeat the previous step to create all the products you want.

2. If you haven't already done so, assign the root Product Group so it can be used by Oracle Loyalty and assign its usage to Oracle Loyalty:

   1. Open Manage Product Group Usage.

      The easiest way to do this is to search for "manage product groups" and click the link in the search results.

   2. Select the record that has the Loyalty Usage, and associate the Product Group with this usage.

   3. In the Loyalty Details list, add a record and select the root product group.

3. Associate the redemption products that you created with the product group you use to hold redemption products:

   1. Open Manage Product Groups.

   2. Select the root product group, and click Lock.

   3. Click the Products tab.

   4. Add new records to the list products list and select the redemption products that you created.

   5. Click Save.

   6. Click Publish to allow Oracle Loyalty to use the updated product group.

4. Associate the products created earlier with a loyalty program as redemption products:

   1. Open Loyalty Programs.

   2. Select the program.

   3. Click the Redemption Products icon.

   4. In the Redemption Products screen, click Add to add a new record, select the redemption product in the Product field, and complete the other necessary fields.

      This product is available to select here because it is in the root product group, which is associated with the loyalty usage.