1About This Guide

This chapter contains the following:

Audience and Scope
Related Guides

Audience and Scope

Use this guide if you're an Oracle Loyalty Cloud administrator or program manager tasked with creating, modifying, and administering Loyalty Cloud analytics. This guide assumes that you have the permissions to perform the following tasks:

Edit loyalty analytics that come with the application.
Build new loyalty analytics and subject areas as required.
Access all loyalty analytics with full read write permissions.

For information on Oracle Loyalty Cloud implementation, security, and other topics, see the guides in the Related Guides section of this chapter.

Note: This guide is a companion document to the Oracle CX Sales Creating and Administering Analytics guide. This guide assumes that you're familiar with the analytics functionality provided with Oracle CX Sales. In particular, make sure you're familiar with the chapters that describe the following topics:

Overview of analytics
Setup and configuration
Managing analytics folders
Creating and editing analytics
Managing analytics in work areas
Creating company-specific subject areas
Sharing analytics

This guide provides loyalty-specific information on working with the following items:

Loyalty infolets
Prebuilt loyalty analytics
Prebuilt loyalty dashboards

Related Guides

For additional Oracle Loyalty Cloud learning resources, refer to the Oracle Help Center, application online help, and Oracle University.

The following table shows a list of guides that contain information related to the areas covered in this guide.

Guide Title	Description
Implementing Loyalty	This guide describes the tasks to perform to configure and set up Oracle Loyalty Cloud.
Securing Oracle Loyalty Cloud	This guide contains details about user permissions and role-based access to application objects and functionality. Access to analytics is defined by user roles. This guide describes how to enable user access to Oracle Loyalty Cloud functions and data. Some of the tasks described in this guide are performed only or mainly during implementation of Oracle Loyalty Cloud. Most, however, can be performed at any time and as new requirements emerge.
Oracle CX Sales - Creating and Administering Analytics	This guide is intended for administrators and other job roles tasked with creating, modifying, and administering Oracle CX Sales analytics.