7Reporting on Oracle Loyalty Application Users and Roles

This chapter contains the following:

Inactive Oracle Loyalty Users Report

Run the Inactive Users Report to identify users who haven't signed in for a specified period.

To run the report:

  1. Open Tools and then open Scheduled Processes.

  2. Click Schedule New Process.

  3. Search for and select the Import User Login History process.

    Note: Whenever you run the Inactive Users Report process, you must first run the Import User Login History process. This process imports information that the Inactive Users Report process uses to identify inactive users. You're recommended to schedule Import User Login History to run daily.
  4. When the Import User Login History process completes, search for and select the Inactive Users Report process.

  5. In the Process Details dialog box, set parameters to identify one or more users.

  6. Click Submit.

Inactive Users Report Parameters

All parameters except Days Since Last Activity are optional.

User Name Begins With

Enter one or more characters.

First Name Begins With

Enter one or more characters.

Last Name Begins With

Enter one or more characters.

Department

Enter the department from the user's primary assignment.

Location

Enter the location from the user's primary assignment.

Days Since Last Activity

Enter the number of days since the user last signed in. Use this parameter to specify the meaning of the term inactive user in your enterprise. Use other parameters to filter the results.

This value is required and is 30 by default. This value identifies users who haven't signed in during the last 30 or more days.

Last Activity Start Date

Specify the start date of a period in which the last activity must fall.

Last Activity End Date

Specify the end date of a period in which the last activity must fall.

Viewing the Report

The process produces an Inactive_Users_List_processID.xml file and a Diagnostics_processID.zip file.

The report includes the following details for each user who satisfies the report parameters:

  • Number of days since the user was last active

  • Date of last activity

  • User name

  • First and last names

  • Assignment department

  • Assignment location

  • City and country

  • Report time stamp