Loyalty - Member Status Real Time

Description

Use this subject area to analyze and report on all aspects of membership status changes.

This subject area provides an overview of various facts such as the number of membership status changes, average number of membership status changes, and so on, in real time. Loyalty marketing managers and program managers can also filter these facts using various dimensions such as Contact, Member, Program, Tier, Referral Source, Member Status Start, and so on.

Business Questions

This subject area can answer the following business questions:

• How are members distributed among the program tiers?

• How does the average number of status changes compare between different programs or tiers?

• How many status changes occurred under a given program?

• What member names belong to each member type?

• How many canceled members are in the loyalty program?

• How many times have statuses changed from Active to Inactive within a date range?

• Which members were added through referrals?

Job Roles

The following job roles secure access to this subject area:

• Loyalty Marketing Manager

• Loyalty Program Administrator

Duty Roles

The following duty roles secure access to this subject area:

• Loyalty Administrative Transaction Analysis Duty

• Loyalty Managerial Transaction Analysis Duty

Primary Navigation

Navigator > Loyalty > Loyalty Members

Time Reporting

This subject area supports member status change history.

Time dimension is linked to Member Status Start and End Date.

Transactional Grain

This subject area returns data at the grain of Member at the latest status.

Special Considerations

None.