Viewing an app's outbound logs

The logs page records all the outbound requests made from Eloqua to your app's lifecycle URLs (the URLs an app calls when the app is configured, uninstalled, and so on). The records in the outbound log are useful for determining if Eloqua is calling your app's lifecycle URLs successfully.

Example: You can review the logs to determine if Eloqua is successfully calling the Enable URL by searching the logs page for the URL and viewing the response body to ensure a 200 level response code is returned.

An image example of an app's logs

If Eloqua fails to call a URL, a 400 level response code is returned.

The logs page only displays outbound requests for your instance and other clients on your pod, to pull logs from another pod, use the app logs endpoint.

To view an app's outbound logs:

  1. Navigate to Settings > AppCloud Developer.
  2. Select your app and click Logs.

    An image of an app's Logs button

Expand the chevron to see the request and response body for the requests made to the lifecycle URLs.

An image of an app's outbound log expanded

Click Log Details to view details about the request.

An image of an app's Log Details

The Log Details display how long the request took to execute, as well as the full request and response body.

An image of an app's Log Details expanded