Archiving assets in Eloqua

Important: Currently, you can only archive forms and emails. Archiving other assets such as landing pages will be supported in future releases.

Archiving an asset allows you to restore it if you need it again for future use, rather than having to recreate it if it is deleted. When an asset is archived, it continues to function as normal and assets with dependencies can also be archived. For example, form submissions can continue for an archived form.

However, an archived asset no longer appears in regular search results or in the Design Editor's Chooser screens when browsing assets. This also implies that you cannot add an archived asset when designing a new campaign or asset. Furthermore, an archived asset cannot be edited, copied, or renamed. It will need to be unarchived first.

You can also view the asset history in the audit log to keep track of the assets that have been archived or unarchived as well as the users who performed those actions.

You can archive assets to:

  • Store them in case they are needed for future use as opposed to deleting them
  • Clean them up and make searching more efficient
  • Prevent old assets from being used in future campaigns
  • Restrict editing on any assets that you still want to continue to use

Additionally, archiving emails has the following impacts in Engage:

  • When searching for templates, archived emails are not displayed
  • Users with a direct link to an archived email will not be able to send the email
  • For emails that were archived after sending, there is no impact to tracking email activities

Learn more by watching this video!

Note: Any users with the delete permission for an asset can also archive or unarchive an asset. Users without the delete/archive permission have read-only access for archived assets. To learn more about permissions, see Configuring default asset permissions.

In this topic, you will learn how to:

Archiving an Asset

 

  1. You can archive an asset through one of the following ways:
    • From the launch pad, in the classic UI, right-click on the asset and click Archive. In the Redwood experience, click Action > Archive.
    • If you have an asset open in the editor, click the File drop-down and click Archive.

Unarchiving an Asset

  1. Navigate to Assets An image of the Assets icon, which is represented by a black pencil., then click the asset type you would like to unarchive.

  2. Open the archive asset list:

    • In the classic UI, click Archive.

    • In the Redwood experience, click Archived from the page selector.

  3. Find the asset you want to unarchive.
  4. Unarchive the asset:
    • In the classic UI, right-click on the asset and click Unarchive.
    • In the Redwood experience, click Action> Unarchive.

Archiving a Folder

Important: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.

You can archive email or form folders.

  • Archiving folders will archive all sub-folders.
  • You can archive a maximum of 20,000 items, including sub-folders and assets.
  • If the maximum is reached, a warning will appear letting you know how many assets must be removed.

To archive a folder:

  1. Navigate to AssetsAn image of the Assets icon, which is represented by a black pencil., then select either Emails or Forms.

  2. Archive the folder:
    • In the classic UI, right-click on the folder and click Unarchive.
    • In the Redwood experience, click Action> Unarchive.

After archiving, you can unarchive the folder. Unarchiving folders will unarchive all sub-folders.

Learn more

Archive REST API documentation

Unarchive REST API documentation