Deleting contact fields
You can remove a field that is no longer in use or required.
Before you begin:
- When you delete a contact field, any data associated to that field is deleted and cannot be recovered or reported on.
- You cannot delete the default contact fields. These fields appear in bold in the classic UI or with the label Standard in the Redwood expedience.
- You must resolve all dependencies before you delete the contact field. A dependency could exist, for example, if the field is used in a view. You can review dependencies at any time. In the classic UI, right-clicking the contact field and select Show Field Dependencies. In the Redwood experience, click the actions menu
and then click View Dependencies.
To delete a contact field:
- Click Settings
. - Click Fields & Views in the Database Setup area.
- Search for and select the contact field you want to delete:
- In the classic UI, and click Delete
. - In the Redwood experience, in the left panel, click the actions menu and then click Delete.
- In the classic UI, and click Delete
- If there are dependencies, review and resolve them.
- To export the dependencies, click Export. The export will be sent to the email address specified. The dependencies can be exported in CSV or Excel format. This can be useful to audit contact fields with over 1000 dependencies.
- To cancel the deletion, click Cancel.