Enabling subscriptions to contact field changes

You can use a listener step in your Oracle Eloqua contact program to listen for changes to a contact field and initiate actions. Learn more about subscribing to contact field changes using a contact program.

Here are some things to note:

• You can enable up to 10 contact fields that can be subscribed to from a program capped at 1 million contacts updated per day (for the entire instance) using field tracking.

• Each contact field that you enable can only be added to one program.

• This feature cannot be enabled for Large Text, Multi-select Picklist and read-only fields such as the Email Address Domain field. However, the read-only field Fatigue Level can be tracked if your account has the Eloqua Advanced Intelligence Cloud Service.

• You can remove tracked fields from the list if there are no program dependencies.

To enable a contact field for program subscriptions:

1. Click Settings .
2. Click Fields & Views in the Database Setup area.
3. Click the Tracked Fields tab.
4. Add the tracked fields:
   • In the classic UI, click and then click Add Contact Field.
   • In the Redwood experience, click Add Contact Field.
5. Select the contact field from the list and click Add.

Learn more

Subscribing to contact field changes

Contact fields