Enabling subscriptions to contact field changes
You can use a listener step in your Oracle Eloqua contact program to listen for changes to a contact field. You can enable up to 10 contact fields that can be subscribed to from a program capped at 1 million contacts updated per day (for the entire instance) using field tracking. To do this, add the contact fields to a tracked fields list. A program can listen for changes to the fields and initiate actions in real-time. Each contact field that you enable can only be added to one program. Learn more about subscribing to contact field changes using a contact program.
Note: This feature cannot be enabled for Large Text, Multi-select Picklist and read-only fields such as the Email Address Domain field. However, the read-only field Fatigue Level can be tracked if your account has the Eloqua Advanced Intelligence Cloud Service.
To enable a contact field for program subscriptions:
- Click Settings .
- Click Fields & Views in the Database Setup area.
- Click the Tracked Fields tab.
- Click and then click Add Contact Field.
- Select the contact field from the list and click Add.
After a contact field is in the list, click to delete it. You can only delete the field if there are no program dependencies.