Setting form autoresponder limits

An autoresponder email is an email sent to a form submitter after they submit a form. Auto-responders are configured using the Send Submitter an Email form processing step.

By default, you can send a contact the same autoresponder email a maximum of 100 times per day. This means that a contact cannot receive the same autoresponder email more than 100 times a day. As an administrator, you can customize this setting to reduce the limit. If you exceed the limit, the autoresponder email is not sent. The form submission is not impacted.

To set the autoresponder email re-send limits:

  1. Click Settings An image of the Settings menu icon, which is represented by a black cog..
  2. Click Security in the Users and Security area.
  3. Click Form Configuration.
  4. Set the maximum number of email re-sends per day. The setting must be between 1 and 100.

Learn more

Sending an autoresponder email

Processing form data