Embedding Profiler in CRM onDemand

When embedding Profiler in CRM onDemand, there are two main steps that you must follow:

  1. Create a web applet
  2. Add the web applet to a page layout

Note: You will need to create two applets– one for leads and one for contacts. The instructions below are for Contacts but you can follow the same procedure for Leads.

Step 1: Creating a web applet for contact and leads

Prerequisites:

To create a web applet:

  1. Login to CRM onDemand with your Administrator credentials.

  2. Navigate to User > Configure > Admin.

    An image of the Admin tab.

  3. Click Application Customization.
  4. Under Record Type Setup, click Contact.

  5. Under Pay Layout Management, click Contact Web Applet, then enter the information below:

    • Name: Enter a name. ( Example: Eloqua Profiler)
    • Location: Select Detail Page

    • Type: Select URL

    • URL: and enter the simplified login URL:

      https://login.eloqua.com/siteLogin?SiteName={CompanyName}&ReturnUrl=/apps/embed/salesTools/profiler?emailAddress%3D%%%Email_Address%%%

      To use the legacy URLs, replace the URL value above with the Legacy login URLs.

    • Height: Enter 800

    An image of the Contact Web Applet.

  6. Click Save.

Step 2: Adding webs applet to page layouts

To add an applet to a page layout

  1. Navigate to User > Configure > Admin.
  2. Click Application Customization.
  3. Under Page Layout Management, click Contact Page Layout.
  4. Choose the page layout that you want to modify
  5. It is not necessary to configure Steps 2 or 3. Click Step 4 (Related Information) to continue.
  6. In the Not Available Information column, locate the web applet that you created, then highlight it (single left-click) and click the > arrow to move it to the Available Information column.
  7. Select the applet in the Available Information column, then click the > arrow to move it to the Displayed Information column.
  8. Click Finish.

Important: Repeat the above steps for Leads

Learn more

Profiler integration

Profiler