About deleting contact data
Oracle Eloqua allows you delete contacts from your contact database manually or programmatically. Oracle Eloqua keeps the following information from the contact record indefinitely:
- Global subscription status
- Email address status (hard bounceback status or global subscription status)
- Bounceback history
If a deleted contact re-engages your organization (for example, by submitting a form), Oracle Eloqua creates a new contact record and restores the information. Learn more about deleting contacts and what data Oracle Eloqua retains and restores.
Deleting a contact does not delete any associated custom data record. You can manually remove these records or automate the process using the program canvas. For more information, review this example.