Oracle Responsys enables customers to limit login access based on their defined range(s) of authorized login IP addresses. Login IP restrictions are optional and require the customer to work with Oracle Responsys Support to set this up.
If login IP restrictions are in effect for your account, the system immediately denies any login attempts initiated outside of your authorized ranges of login IP addresses. These restrictions apply to the API user as well as to users logging in to the Responsys user interface. For customers with login IP restrictions in effect, Oracle recommends that you ensure that the IP of the gateway server sending the API requests is one of the authorized login IP addresses.
To view the IP access list settings, a Responsys account administrator can log in and to go "Account | View login IP restrictions".