Organizational Access Control

When Organizational Access Control is enabled for a Responsys account, it will be enforced for all users in that account, including API users. This means that the organizational units to which the user is assigned will limit the API user's access to Responsys objects. Similarly, objects created through the API will inherit organizational membership of the API user. For the API user to access all objects within the account, that API user should be assigned to the Root node in the organizational hierarchy.

Organizational Access Control is configured in Responsys through "Account | Manage Users | Organization Assignment". Please contact your Responsys account administrator to set up access control.