Viewing and managing users

You can view users from the Settings section of Responsys Express. To manage user information, you will need to log in to Oracle Identity Cloud Service.

Viewing users

The Users page displays the following information on users: User Name, Display Name, Email, and Status.

To access the Users page:

  1. Click from any page in Responsys Express.
  2. Use the search to find the Settings option, or click Settings from the menu.

    You'll be redirected to the Settings page.

  3. Click Users from the left-hand navigation menu.

Managing user information

Note: You need to have the Instance admin role to view and manage users.

You can manage Responsys Express user information from the Oracle Identity Cloud Service Users page. The information you update on that page will update the user information displayed in the Users page in Responsys Express.

Learn more about Managing Oracle Identity Cloud Service Users in the Oracle Identify Cloud Service Help Center

To manage users:

  1. Click from any page in Responsys Express.
  2. Use the search to find the Settings option, or click Settings from the menu.

    You'll be redirected to the Settings page.

  3. Click Users from the left-hand navigation menu.
  4. Click Manage Users.
  5. Click the user name you want to manage. The information for the user will display.
  6. An image of the Identity Cloud Service Users page

  7. Update the user's information.
  8. An image of the user's information from Oracle Identity Cloud Service

    • From the Details tab, update the following sections: Account Information, Work Information, and Other information. When done, click Update User.
    • From the Access tab, assign the user to the Responsys Express application or other applications.

Learn more

Settings

Add users

view users, manage users, update user information, update user details, identity cloud service