Designing Web Push campaigns

Important: This feature is currently released under our Controlled Availability program. To request access to this feature, please log in to My Oracle Support and create a service request.

In this step, you use the Web Push Message Designer to create and edit messages and set up campaign options. For a description of the Web Push Message Designer, see Web Push Message Designer Overview.

Tasks:

Creating messages

To create a Web Push notification message: Type your message on the canvas.

Tip: You can include emojis in your notification message and personalize using the toolbar button.

As you create your message, the right pane shows a Live View of how the message will appear on a device.

Note: This view does not show personalization and is only an approximation. To see an accurate preview, launch your Web Push campaign on a test device with the desired browser and operating system.

Adding an image

To add an image to your Web Push notification:

  1. Expand the Optional features drop-down.
  2. Select Big image.
  3. Enter the URL you would like the user to be taken to when the image is clicked.

Tip: You can also personalize the image URL.

Adding Notification buttons

Important: This feature is available to everyone who has Web Push enabled.

You can add notification buttons to campaigns that open a URL. The button labels and the links they direct to can be personalized.

To add or change Notification buttons:

  1. Expand the Optional features drop-down.
  2. Select Notification buttons. By default, two button fields will display. If you would like only one button to display, select to delete a button. If you deleted the second button and would like to add it again, click Add. However, you cannot add more than two buttons.
  3. In the Button label field, enter a name for your button(s).
  4. In the Destination URL field, enter the URL you would like the user to be taken to when the notification button is clicked.

Selecting settings

Click Settings in the Web Push Message Designer to: 

  • Alert users with sound or vibration on receiving Web Push notification on mobile devices
  • Keep notification on screen until user takes action

Previewing the message

As you are creating the message, the right pane of the Web Push Message Designer displays your text without personalization.

To preview the message with personalization, click Preview. The preview shows the message and all Web Push notification settings for the campaign.

Note: Currently the preview only displays for the first 25 members of the Web Push channel list.

Using the toolbar buttons

Use the toolbar buttons as shown below when creating or editing messages.

To Do This Use This Button Notes
Insert a personalization field

With this button's classic user interface, when you click the button, the Insert Personalization dialog opens. Learn more about the new user interface.

  1. Select the Alias you want to insert.
  2. Optionally, select the text style such as uppercase, lowercase, or capitalized.
  3. Click OK.

With this button's new user interface, when you click the button, the personalization panel opens. Learn more about the classic user interface.

Important: The new personalization token user interface simplifies the user experience for marketers.

  1. Locate the column from the list and drag it to the right panel or double click it. Alternatively, you can search for columns using

    Tip: By default, all the columns belonging to the list and that list's PETs are displayed. If you would like to add a column from a supplemental table or to add a dynamic variable, select Supplemental Data or Dynamic Variable from the drop-down, then click .

  2. (Optional) Click on the token to select from Styling Options or delete the token.
Undo the most recent action
Redo the most recent action  
Cut the selection  
Copy the selection  
Paste the selection  

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