Use OAuth 2.0 for NetSuite Single Sign-On Integration and Real-Time Record Import

Checking this box is part of the steps to remove the dependency on the NetSuite Outbound Single Sign-On (SuiteSignOn) feature. For upgrade instructions, see Upgrading OpenAir NetSuite Connector Features to Remove the Dependency on SuiteSignOn.

Important:

Switching to using OAuth 2.0 instead of SuiteSignOn for NetSuite Single Sign-On Integration and Real-Time Record Import is not reversible. After you check this box and click Save, you cannot undo the change and go back to using SuiteSignOn.

Changes to the integration configuration in NetSuite are required before you can check this box. For upgrade instructions, see Upgrading OpenAir NetSuite Connector Features to Remove the Dependency on SuiteSignOn.

Plan to upgrade your integration configuration before the NetSuite 2024.2 release to ensure service continuity. The functionality relying on NetSuite Outbound Single Sign-On (SuiteSignOn) will stop working with the NetSuite 2024.2 upgrade.

You should test all integration configuration changes on sandbox NetSuite and OpenAir accounts before implementing them in your production accounts.

NetSuite plans to end support for the Outbound Single Sign-On (SuiteSignOn) feature with the NetSuite 2024.1 release for non-production accounts and NetSuite 2024.2 for production accounts.

By default, the following OpenAir NetSuite Connector features relied on the SuiteSignOn feature as outbound single sign-on method:

• OpenAir Within NetSuite (OpenAir NetSuite Single Sign-On Integration) — When enabled, this feature gives users access to OpenAir from within the NetSuite UI. See OpenAir Within NetSuite.

• Real-time Record Import — When enabled, OpenAir NetSuite Connector imports records from NetSuite into OpenAir in real time when the record is saved in NetSuite. See Real-Time Record Import.

Upgraded versions of these OpenAir NetSuite Connector features provide the same functionality and replace the dependency on the SuiteSignOn feature in NetSuite with more secure, modern, and reliable authentication methods:

• The upgraded OpenAir Within NetSuite feature uses NetSuite as OIDC Provider as outbound single sign-on method. For more information about NetSuite as OIDC Provider, see NetSuite as OIDC Provider (External link to NetSuite SuiteAnswer | Answer ID: 98241).

• The upgraded Real-Time Record Import feature uses certificate-based authentication.

  Note:

  The older Real-Time Record Import version, which relied on the SuiteSignOn feature, also required the Access Within NetSuite (OpenAir NetSuite Single Sign-On Integration) feature. The upgraded Real-Time Record Import version no longer requires the OpenAir Within NetSuite feature. Each feature can now be enabled separately.

OpenAir changes supporting the upgraded OpenAir Within NetSuite and Real-time Record Import features were delivered as part of the OpenAir 2023.2 release on October 7, 2023.

NetSuite bundles supporting the upgraded OpenAir Within NetSuite and Real-time Record Import features were released on February 7, 2024. The upgrade requires the following bundles and release versions:

• NetSuite OpenAir SRP Integration (Bundle ID: 369637) 4.0

• NetSuite OpenAir SRP Single Sign-On (Bundle ID: 369619) 7.0

• NetSuite OpenAir SRP Real-time Add-on (Bundle ID 369630) 3.0