Designated Integration User

Select an active administrator as the designated integration user and owner of integration runs. The designated integration user must be an administrator and an active user.

• To set the integration user, go to Administration > Global Settings > Account > Integration: NetSuite > Credentials, select an Integration User from the dropdown options and click Save. Only administrators are listed in the dropdown options.

• To clear the designated integration user, choose the Select... option from the Integration user dropdown options.

If you select an integration user:

• OpenAir NetSuite Connector will use the selected integration user’s permissions for all scheduled, manual or real-time integration runs.

• When the integration creates or updates a record in OpenAir, the audit trail for that record shows the selected integration user as the author of the changes.

• The audit trail also shows the record was created or updated using the NetSuite integration.

• The selected integration user’s permissions are protected — the user cannot be set as inactive and the user’s role cannot be changed.

If you do not select an integration user, OpenAir NetSuite Connector reverts back to the default behavior:

• The owner of manual integration runs is the user who triggers the integration.

• The owner of scheduled or real-time integration runs is the user who set the schedule or real-time integration, if that user record exists, or another administrator otherwise.

• The owner of the integration run shows as the author of the changes in OpenAir record audit trails.