NetSuite 2023.1 Communication Endpoint

Use the NetSuite 2023.1 communication endpoint for the NetSuite <> OpenAir integration and take advantage of its features.

OpenAir supports NetSuite 2020.1 and 2023.1 communication endpoints. NetSuite Connector uses the NetSuite 2020.1 endpoint by default unless the option to use the 2023.1 endpoint is enabled.

To use the NetSuite 2023.1 communication endpoint for the integration:

  1. In OpenAir, go to Administration > NetSuite Connector.

  2. Click the Tips button, then NetSuite Connector administration.

  3. Check the Use 2023.1 communication endpoint box.

  4. Click Save.

  5. Click the Tips menu icon and click Synchronize NetSuite custom fields.

To revert back to using the NetSuite 2020.1 endpoint, follow the above procedure and clear the Use 2023.1 communication endpoint box.

Warning:

The NetSuite 2016.2 communication endpoint is available without support until the NetSuite 2023.2 release, at which point it will be retired. See Support for Existing WSDL Versions (external link to NetSuite SuiteAnswers | Answer ID: 10817).

The NetSuite 2016.2 communication endpoint can no longer be used for the NetSuite <> OpenAir integration, and the New NetSuite Connector UI is required to use OpenAir NetSuite Connector with the NetSuite 2020.1 communication endpoint.