OpenAir Performance Tuning Overview

OpenAir performance tuning refers to the steps a user can take to improve the responsiveness of OpenAir to their specific requests.

There are several factors a user can alter to improve the speed of responses from OpenAir:

This guide is organized around the different types of issues that can impact performance. The three main types of issues are hardware and network-related issues, general performance issues, and application specific issues (for example, issues with the Reports module, or the Invoices module). You should attempt to troubleshoot the performance problems using the guidelines in this guide before you contact OpenAir Customer Support.

First, identify the type of issue you are experiencing. See Identifying Performance Issues.
For information about diagnosing whether your hardware is slowing performance, see Hardware- and Network-Related Issues. This help topic describes common hardware- and network- related issues.
For guidelines about changes that can be made in OpenAir to improve performance, see Performance Issue Scenarios and Best Practice Guidelines. After you have ruled out hardware or network issues, this help topic gives some best practice advice to optimize OpenAir performance.
If the solutions in this guide do not improve your performance, you can contact OpenAir Customer Support for further assistance with diagnosing and correcting the issue. When contacting OpenAir Customer Support, you must provide as much information as possible about the issue you are experiencing. For information about the steps you should follow before contacting OpenAir Customer Support, see Performance Troubleshooting. For information about contacting OpenAir Customer Support, see Creating a Support Case.