Conditional Dropdown Custom Fields

OpenAir's custom field functionality lets you create user-defined fields specific to your company's needs. Custom fields with different associations can be created for fields that are not available in the application as a standard built-in field. Currently, custom fields on a form are independent of one another with no relational dependencies between two or more fields. With dropdown custom fields, you are able to select a value from a pre-defined list of options.

OpenAir has the ability for you to create value selection dependencies between two dropdown custom fields. The value selected in the first custom field will be able to limit the values displayed within the second custom field. After dependencies have been configured, the second custom field will dynamically appear on the form with the appropriate value choices. A single custom field can have dependencies with multiple custom fields. In addition to creating conditional dependencies between two custom fields, a value list editor is available. Leveraging drag-and-drop functionality, you can move the position of values within a single list.

After you enable or disable this optional feature, go to Administration > Global Settings > Account > Maintenance Settings, choose Regenerate the custom field value list table, and click OK.

To enable this feature, contact OpenAir Customer Support.

Custom field values editor with an example of conditional dropdown custom field values. Example of c onditional dropdown custom fields.