Alerts

Alerts entities form.

You can configure a Daily utilization alert for Resources in OpenAir accounts. The alert runs every day and an email is sent when booked utilization threshold is exceeded.

Alerts allow automated email reminders to be sent to ensure business needs are met. In the Resources application, a form is provided to help you create a Daily utilization alert.

To create a Daily utilization alert:

  1. Go to Administration > Application Settings > Resources > Alerts.

  2. Select New Daily utilization alert from the Create Button.

  3. Type an Alert name.

  4. Under Alert runs on, select the day and time when the Alert should run.

  5. Under Rule, type the Daily utilization threshold percent. Exceeding this threshold generates the alert notification.

  6. Use the Email notification section to define who receives the email, the email sender, subject, and email text.

    Note:

    Depending on the configuration of your OpenAir account, sending system-generated email from a custom address may not be permitted. When this is the case, a note under the text box advises you so, and email is sent from www@openair.com. See also Email Settings.

  7. Check the Add information about employees exceeding the utilization threshold box . This provides specific employee information.

  8. Type notes, as desired. These notes do not appear anywhere in the alert; they are for informational purposes, such as remembering why the alert was created.

  9. Check the Active alert box to make this alert active.

  10. Click Save.