Review payment events
Payment events show payment-processing activity for transactions that use payment instruments. Use the event details to review the operation, status, amount, related transaction, payment instrument, merchant account, and processor response. In your browser address bar, enter your QuickStart account URL followed by /receivables/payment-events.
Payment events appear after transactions with payment instruments are created.
Review a payment event
- In your browser address bar, enter your QuickStart account URL followed by
/receivables/payment-events. - Filter the list by Last event, Test mode, Amount, Currency, Customer, Date, P/N ref., Payment status, or Transaction to find the event that you want to review. Select a column heading to change the sort order.
- Select the event date to open the payment event.
- In Primary information, review the event date, currency, document, payment instrument, operation, payment status, status reason, merchant account, amount, and related event information.
- Review Request and Response when you need processor details for troubleshooting.
Payment events are read-only records of payment-processing activity. If an event reports that a related customer payment, refund, or deposit could not be created, follow the action displayed on the event.