Get started with customer payments
Applying a customer payment decreases the amount due on the selected invoices or other eligible receivables transactions. An unapplied amount remains available on the customer account until you apply or refund it.
You can also apply deposits and credit memos against open invoices for the customer.
You can record an offline payment, such as cash or a check, or use an available online payment method. A payment can also have a total of zero when it only applies existing customer credits to open transactions.
Use the Customer payments list to search by customer, date, or status and to open a payment for further action.