Global
Changes to Homepage and Dashboards
Clear the sort order of your report data in homepage and dashboard report portlets and hide the classic homepage when the next-generation homepage is enabled.
The following changes are available for homepages and dashboards:
Clear Sort Order Option for Report Data
Clear the sort order of your report data in homepage and dashboard report portlets.
To revert to the report data default sort order:
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On the classic homepage or dashboard, click Clear sort on a report portlet.
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On the new homepage, click the more icon in the upper-right corner of the content area, and select Clear sort.
Classic Homepage Role Permission
Hide the classic homepage when the next-generation homepage is enabled.
Account administrators control who can view the classic homepage by role permission when the next-generation homepage is enabled. To hide the classic homepage for users with a specific role, go to Administration > Users > Roles > [Select a role], check the Disable legacy homepage box and click Save.
Changes to Global Search
Search expense reports by their tracking number.
Global search result entries for expense reports now show the tracking number. You can search expense reports by tracking number if the tracking number contains three characters or more. The search returns only the expense report matching exactly the tracking number you enter in the search phrase.
NetSuite Expert in SuiteAnswers
Phrase your search as a natural language question in SuiteAnswers and get a focused answer generated by AI.
NetSuite Expert in SuiteAnswers is designed to make your searches more powerful. Keyword searches can sometimes bring up too many results to be helpful. NetSuite Expert in SuiteAnswers lets you ask a question in plain English, and gives you a focused answer.
If you use NetSuite alongside SuiteProjects Pro and your NetSuite account is hosted in data centers located in the United States or Canada, you may already be familiar with NetSuite Expert in SuiteAnswers. NetSuite Expert in SuiteAnswers was introduced in February 2025 for these NetSuite accounts and covered NetSuite content only until now.
NetSuite Expert in SuiteAnswers now extends coverage to SuiteProjects Pro content and is available to all NetSuite or SuiteProjects Pro customers worldwide. We've also enhanced NetSuite Expert in SuiteAnswers with a reranking model that makes the responses you get more relevant and appropriate.
If your company uses both NetSuite and SuiteProjects Pro, and you're accessing SuiteAnswers from NetSuite, you've got access to both NetSuite and SuiteProjects Pro content in SuiteAnswers. Include the name of the product in your search phrase to provide additional context and get a response relevant to that product.
NetSuite Expert has access to SuiteAnswers content, including SuiteProjects Pro help topics and knowledge base articles. NetSuite Expert uses retrieval-augmented generation, or RAG, to respond to your query with a summary about the information you seek. The summary also provides citations identifying the sources of the information, and includes links to the specific articles.
To use NetSuite Expert in SuiteAnswers, enter a question or a phrase of three words or more in the SuiteAnswers search bar. NetSuite Expert in SuiteAnswers works behind the scenes to retrieve and summarize a relevant answer. The summary appears in a few seconds.
Generative AI features, such as NetSuite Expert in SuiteAnswers, can be creative in their responses. You should always validate the summary generated by AI for accuracy and quality. You can verify the information against the original source articles cited in the summary.
If you like the summary and find it useful, click thumbs-up. If you don't get the answer you expect, click thumbs-down and enter your feedback to let us know what's missing.
The summarized content is generated using AI. The information provided may not be entirely free of errors or accurate. You should verify the accuracy of the summary by reviewing the source articles. You can also ask NetSuite Customer Support for information about security, access permissions, and similar topics. Oracle NetSuite does not assume any responsibility or liability for the use or interpretation of the content in the summary.
For more information about NetSuite Expert, see the following topics:
