Canceling Electronic Invoices for Mexico

The Mexico Certification Tax Authorities SuiteApp allows canceling invoice transactions that have been previously certified by the SAT.

To cancel an electronic invoice in Mexico:

Note:

There are some cases in which clicking the Certify E-Document button doesn't automatically turn the e-document status into Canceled, because there are other factors that may delay it. For example, some transactions need to be approved in the SAT portal by the provider as well. In those cases, the status is Cancellation in progress. To check the status and see if it changes, customers need to click the Certify E-Document button again.

In cases where there is a high volume of pending transactions, you can deploy the Autotamic Certify E-Document MR script to check and update the status of these transactions.

For more information, check the Deploying the Script for Bulk Scheduled Certification of E-Documents section.

1. Go to the transaction from which you generated and certified the electronic invoice you want to cancel.

   • For invoices, go to Transactions > Invoices.

2. Click View next to the transaction you want.

3. Click Cancel E-Document.

4. NetSuite creates the corresponding CFDI Invoice Cancellation record.

5. In the Reason for Cancellation drop-down, select the reason why the invoice needs to be canceled.

   1. If the selected reason is 01 - Comprobante emitido con errores con relación, fill in the UUID to be Canceled field of the related invoice needs to be entered.

6. In the E-document tab, select the corresponding template.

   1. Solución Factible outbound invoice cancellation

   2. MySuite outbound invoice cancellation

7. Click Save.

   The Generate E-Document button appears.

8. Click Generate E-Document.

9. Click Send E-Document.

   If the operation is successful, the status of the invoice will become Cancelled.

General Notices