1. Country-Specific Features
  2. Mexico Help Topics
  3. Mexico-specific SuiteApps
  4. Mexico Certification Tax Authorities
  5. Canceling Electronic Invoices for Mexico

Canceling Electronic Invoices for Mexico

The Mexico Certification Tax Authorities SuiteApp allows canceling invoice transactions that have been previously certified by the SAT.

To cancel an electronic invoice in Mexico:

  1. Go to the transaction from which you generated and certified the electronic invoice you want to cancel.

    • For invoices, go to Transactions > Sales > Create Invoices > List.

  2. Click View next to the transaction you want to cancel.

    NetSuite opens the transaction.

  3. Click Cancel E-Document.

    NetSuite creates the corresponding CFDI invoice cancellation transaction and opens it in edit mode.

  4. Fill in the cancellation details:

    1. Under Classification, in the Reason for Cancellation field, select the reason why you want to cancel the electronic invoice.

    2. If you selected 01 - Comprobante emitido con errores con relación as the reason for cancellation, do the following:

      1. Click the CFDI Information subtab.

      2. In the UUID for Replacement E-Document field, enter the UUID of the related transaction.

  5. Select the e-document template for the cancellation:

    1. Click the E-Document subtab.

    2. In the E-Document Template field, select the e-document template of the corresponding PAC:

      • Solución Factible outbound invoice cancellation

      • MySuite outbound invoice cancellation

  6. Click Save.

    NetSuite saves the CFDI invoice cancellation transaction and opens it in view mode.

  7. Click Generate E-Document.

    If the e-document has been successfully generated, the Certify E-Document button appears on the transaction.

  8. Click Certify E-Document.

    If the operation is successful, the status of the transaction changes to Canceled.

    Note:

    Clicking Certify E-Document may not immediately change the e-document status to Canceled. Some transactions also require the provider's approval in the SAT portal. Until the provider approves the cancellation, the status remains Cancellation in progress. To update the status, click Certify E-Document again.

    If you have several pending transactions, you can deploy the Automatic Certify E-Document MR script to check and update their statuses. For more information, see Deploying the Script for Bulk Scheduled Certification of E-Documents.

  9. (Optional) To send the certified e-document to your customer, vendor, or any third party, click Send E-Document.

General Notices