Consumables
A Field Service Consumable record identifies an inventory item that a technician uses during a task. The record includes the task, asset, employee, item, and quantity. It also includes the location when applicable. In Mobile, technicians record consumables one item at a time, typically for the related asset.
The standard FSM Mobile Consumables form records inventory usage and has no direct price-entry field. When an item and task are present, FSM validates the consumable billing values. A task Billing Rule can reapply Billable, and Multiple Prices enables Price Level evaluation.
Consumable records provide a history of the items used for each asset. This history is useful for tasks that include multiple assets. Consumable records associate items used by the technician with the appropriate task and asset. When configured, consumable records can trigger sales order and fulfillment activity.
Before you correct a consumable record, determine whether the issue involves the item, technician location, task or asset selection, quantity, or sales order and fulfillment configuration.