Retrying the Creation of Revenue Elements for Deferred Revenue from Brazil

Brazil Deferred Revenue Recognition may fail to create revenue source for Brazil records for your transactions. If this occurs, NetSuite isn't able to create revenue arrangements and elements for tax amounts associated with deferred revenue. You can restart the revenue source creation process to ensure the posting of deferred revenue for Brazil.

To retry the creation of revenue elements for deferred revenue from Brazil:

  1. Go to the sales order or invoice list.

    • For sales orders, go to Transactions > Sales > Enter Sales Orders > List.

    • For invoices, go to Transactions > Sales > Create Invoices > List.

  2. Next to the transaction with deferred revenue, click View.

  3. Click the Deferred Revenue for Brazil subtab.

  4. Click the ID of the deferred revenue transaction for Brazil with the Failed to Create Revenue Source for Brazil status.

    NetSuite opens the record in view mode.

  5. Click Retry Revenue Source Creation.

    NetSuite starts creating the revenue source for Brazil record.

  6. Refresh the page to update the Status field.

    Continue refreshing the page until the status is one of the following:

    • Revenue Source for Brazil Successfully Created

    • Failed to Create Revenue Source for Brazil

    • Revenue Source for Brazil Not Needed

  7. If the status is Failed to Create Revenue Source for Brazil, review the message in the Error Details field.

Related Topics

General Notices