Creating an Email Template
Email templates can be created outside of NetSuite in a word processing application or entered directly in the Template field of email template records. If you create an email template outside of NetSuite, save your template as a plain text (.txt) file.
To create an email template:
-
Go to Setup > Company Management > System Email templates.
-
Click New and create an email template in the text editor.
-
You can also customize the default email templates by going to Setup > Company Management > System Email templates and clicking Customize on the template you want to edit.
Email templates can be personalized as scriptable templates that include information from NetSuite records. For more information, see Scriptable Templates.
To upload a template you created outside of NetSuite, see Uploading Your Email Template.