Required NetSuite Role and Permissions

Before using NetSuite Connector for Outlook, contact your NetSuite Administrator and ensure that your NetSuite account has a role with the appropriate permissions. The following table lists the required permissions for the add-in to work properly.

Category

Permission

Access Level for Administrator User

Access Level for Standard User

Transactions

Find Transaction

View

View

Transactions

Opportunity

Edit

Edit

Reports

SuiteAnalytics Workbook

Edit

Edit

Lists

Calendar

Edit

Edit

Lists

Contact-Subsidiary relationship

View

View

Lists

Contacts

Edit

Edit

Lists

Customers

Edit

Edit

Lists

Documents and Files

Full

Full

Lists

Events

Create

Create

Lists

Track Messages

Create

Create

Lists

Employee Record

-or-

Employee Public

Note:

The required Employee permission depends on whether you have the Advanced Employee feature enabled in your NetSuite.

  • If the Advanced Employee feature is enabled, you need to have View permission to Lists > Employee Public.

  • If you do not use the Advanced Employee feature, you need to have View permission to Lists > Employee Record.

View

View

Lists

Employees

View

View

Lists

Subsidiaries

View - This permission is only needed for OneWorld accounts.

View - This permission is only needed for OneWorld accounts.

Setup

Custom Event Fields

Edit

Edit

Setup

Custom Fields

Edit

Edit

Setup

Custom Lists

Edit

Edit

Setup

Custom Sublists

Edit

Edit

Setup

Custom Subtabs

Edit

Edit

Setup

Log in using Access Tokens

Full

Full

Setup

REST Web Services

Full

Full

Setup

SOAP Web Services

Full

Full

Setup

User Access Tokens

Full

Full

Setup

Accounting Lists

View

View

Setup

CRM Lists

View

View

Setup

Log in using OAuth 2.0 Access Tokens

Full

Full

Setup

Manage own OAuth 2.0 Client Credentials certificates

Full

Not Required

Setup

OAuth 2.0 Authorized Applications Management

Full

Not Required

Custom Record

Enhanced Email Template

Edit/Full

View

Custom Record

Template Tag

Edit/Full

View

Custom Record

Template Group

Edit/Full

View

Custom Record

Outlook Connector Settings

Edit/Full

View

Your NetSuite role must have access to the NetSuite for Outlook integration features. Contact your NetSuite administrator for this access.

Important:

The Employee Record and Employees permissions are needed for Outlook data to sync to the proper NetSuite records. There may be sensitive information in Employee records that are commonly restricted to HR personnel. When creating a role with these permissions, your NetSuite Administrator needs to ensure that sensitive data is properly handled.

General Notices