NetSuite Quality Management SuiteApp Availability During Phased Upgrades
The availability of the Quality Management SuiteApp follows the scheduled phased upgrades of NetSuite accounts.
At the start of your Release Preview access, you must manually update to the latest Quality Management SuiteApp versions to test the new capabilities prior to your scheduled upgrade. During phased upgrades, the lagging versions will no longer be supported, and the leading versions will be made available in their place. In effect, you will not be able to search and install the lagging versions of the SuiteApps through the Search and Install Bundle page while the upgrade and release preview access is in progress.
You can upgrade the SuiteApps to version 2023.2 in your Release Preview, or install the 2023.1 SuiteApp versions in your production or sandbox account by following the schedule below:
Schedule of Quality SuiteApp Availability During Phased Upgrades
|
Release preview start date availability until account upgrade |
Availability of Quality 23.1 Version for Installation in Production and Sandbox |
Availability of Quality 23.2 Version for Installation and Update in Release Preview and Sandbox |
|---|---|---|
|
|
(Monday – Thursday, Pacific Time) |
(Monday - Thursday, Pacific Time) |
|
0:00 am – 3:00 am |
3:00 am – 2:30 pm |
|
|
2:30 pm – 5:00 pm |
5:00 pm – 0:00 am |
At each NetSuite release phasing, the Quality Management SuiteApp will be available as follows:
SuiteApp Availability per Account Type
|
Account type |
Upgraded to new NetSuite version? |
Available Oracle NetSuite Quality Management SuiteApp Version to Share or Install |
|---|---|---|
|
Production |
No |
Lagging version |
|
Yes |
Leading version |
|
|
Sandbox |
No |
Lagging version |
|
Yes |
Leading version |
For accounts that have not been upgraded to the new NetSuite version, only the lagging versions of the SuiteApps will be available. To get the leading versions of the SuiteApp, wait for your account to be upgraded.
To install the leading versions of the SuiteApps, contact customer support for manual SuiteApp sharing.
While waiting for your NetSuite account upgrade, take advantage of the release preview availability. Prior to your scheduled upgrade, you can test the new capabilities in your release preview by manually updating the Quality Management to the latest versions.
To update your NetSuite Quality SuiteApp in Release Preview:
-
Log in to your Release Preview.
-
Go to Customization > SuiteBundler > Search & Install Bundles > List.
-
In the Installed Bundles page, beside Quality Management, in the Action column, click Update.
After you complete the update, verify that the Bundle ID is 486222.
For more information about your Release Preview Availability, see Answer ID 48682.
For accounts that still use Quality Management Version 2023.1 or earlier, upgrade to the latest version to take advantage of the new capabilities. You can follow the same availability schedule in the tables above.