Scope, Limitations and Best Practices for Using the SuiteApp

Consider the following scope, limitations, and best practices for using Singapore PEPPOL-Ready e-Invoicing SuiteApp.

Scope

The scope of the SuiteApp is:

  • You can only use the Singapore PEPPOL-Ready e-Invoicing SuiteApp for exchanging e-documents with PEPPOL Singapore.

  • You can use the SuiteApp for companies in Singapore only.

Limitations

The limitations of the SuiteApp are:

  • A line item cannot have more than one discount and more than one markup; otherwise, an error will be displayed.

  • The following Item types are not supported:

    • Description

    • Subtotal

    • Payment

    • Group

    • Gift Certificate

  • Using tax groups in invoice and credit memo is not supported.

  • For inbound e-document processing, header discounts are not supported due to a limitation in NetSuite wherein discounts are not reflected in the amount on the vendor bill.

Best Practices

Best practices for using the SuiteApp are:

  • The first item on a transaction must not be a discount or markup.

  • The tax code of discount or markup items must be the same as the tax code of the parent item.

  • A header discount must have a negative value.

  • For inventory items in the inbound e-document process, a Location must be selected on the Item record.

  • If you want the vendors bills created from inbound e-documents, to have consistent values for the required fields across all vendors, you can edit the inbound e-document template and in the field mapping, add the required fields and set default values for them. For more information, see Understanding Inbound E-Document Templates in JSON Format.

  • After receiving from Singapore PEPPOL the email containing the API key, you should copy the credentials and paste them directly into their corresponding fields on the SG PEPPOL E-Invoicing Configuration record.

Other Considerations

A positive line level item discount is treated as an additional item charge; and a negative item charge will be treated as line level item discount.

General Notices