Configuring Phone Call Logging in NetSuite for iOS

Note:

The Phone Call Logging feature is not available with Android devices.

Phone Call Logging enables you to track all phone calls initiated from your NetSuite for iOS application. Phone Call logging can also remind you to log your last call. After a call ends, a popup alert reminds you to log the call.

To enable or disable phone call logging:

  1. Tap the Account Menu icon Screenshot of the NetSuite for iOS Account Menu icon.

  2. Tap Phone Call Logging.

  3. Tap Track Outbound Calls to turn automatic phone call logging on or off.

  4. Tap Prompt to Log Call to enable or disable a popup alert that prompts you to log calls after they end.

    When switched off, the calls are added to the Phone Calls portlet.

    When switched on, a popup reminder displays after a call ends prompting you to log the call. The alert provides two options:

    • Tap Choose Show Phone Calls to log the call

    • Tap Not Now to mark the call as unlogged in the Recent Calls portlet. See NetSuite for Mobile Dashboards.

  5. To return to My Dashboard, tap the Back Arrow icon Screenshot of the NetSuite for iOS Back Arrow icon, and then tap Done.

Related Topics:

Configuring NetSuite for Mobile
System Requirements
Mobile Security
Mobile Device Access Permission
Setting Date and Number Formatting in NetSuite for Mobile
Setting the Time Zone in NetSuite for iOS
Setting the Language in NetSuite for Mobile
Configuring Maximum Entries in Dropdown Lists in NetSuite for Mobile
Configuring the Tab Bar in NetSuite for iOS
Push Notifications in NetSuite for iOS
Changing App Settings

General Notices