Initial Order Sync Activation Cutoff Date
After initial activation of your order sync, NetSuite Connector retrieves all live orders starting from a beginning date to the current date (including the current date). The beginning date is determined by the order cutoff setting. If order cutoff is not set, NetSuite Connector uses the internal default for the marketplace or cart.
Setting the Order Cutoff Date
Use the following procedure to set the order cutoff date.
To set the order cutoff date:
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Log in to app.farapp.com.
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Select the appropriate connector and account.
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Go to Settings > Orders.
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Click Advanced Options.
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Click in the Import Orders Created After field and select the date up to which you want to retrieve orders back.
Note:The dates that exceed the maximum limit of cutoff date cannot be selected.
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In the time selection window that opens, select the time on the previously selected date up to which you want to retrieve the orders back.
The time can be selected in the multiples of five minutes.
After selecting the time, the selected date and time display in the Import Orders Created After field.
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Click Save.
After activating order sync, NetSuite Connector imports all the eligible orders up to the cutoff date and time set in the Import Orders Created After field.