Price/Quantity Sync vs. Full Product Sync
NetSuite Connector provides two types of product sync, namely, Full Product sync and Price/Quantity sync. At a time, you can run only one type of sync on a connector and account combination. This topic provides details all the sync types to enable you to decide the type of sync for your account.
You cannot switch between Price/Qty sync and Full Product sync by clicking the buttons on the Product Mappings page or the Manage Data Syncs page. If you want to change the product sync type, contact NetSuite support.
Price/Quantity Sync
Following are the key features of the price/quantity sync:
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You can sync either price, quantity, or both.
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Only items with a valid value in the designated flag field sync.
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When using Price/Quantity sync, the SKU must exist in the marketplace or cart for the price and quantity to sync.
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Connectors with certain price tiers also include real-time price and quantity sync on supported connectors. Real–time price and quantity sync enables the price and quantity updates reach the marketplace or cart immediately without waiting for the scheduled sync to run.
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The real-time sync takes place on the servers and does not show in the NetSuite Connector product dashboard.
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For matrix items, you need not sync the parent items.
Full Product Sync
Following are the key features of the full product sync:
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All item fields available through API can sync.
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Only items with a valid value in the designated flag sync.
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Do not switch to price/quantity sync to send the price or quantity values. If you have mapped the price and quantity fields, the values will be sent as part of the full product sync.
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Each marketplace or cart defines certain set of fields required for a full product sync. Other than the required fields, you can optionally include or exclude other fields.
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Not mapping a field or not populating a mapped field does not change the data for the field in the marketplace or cart. If you do not create a mapping for a field or have a blank mapped field, NetSuite Connector does not send data for that field.
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NetSuite Connector uses the SKU to sync to the existing product in the marketplace or cart. If an SKU does not exist, NetSuite Connector creates a new product using the available data from the fields mapped in NetSuite.
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For matrix items in NetSuite, set a value in the flag field of the parent item.
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For Amazon, values that you send for many fields must match the existing values in Amazon. If these values do not match, the sync fails and NetSuite Connector provides details on which fields should be changed and to what values. You can significantly reduce the fields Amazon requires to match by sending the ASIN product identifier.
For more information, read Configuring NetSuite Connector to Use Amazon Standard Identification Number (ASIN) When Posting Products on Amazon.