Assigning a Fixed Customer to All Amazon Orders in NetSuite Connector
You can configure NetSuite Connector to send all orders to NetSuite using the same customer. This approach is useful in the following situations:
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Orders are from Amazon’s FBA service, where Amazon has already fulfilled the order and captured the payment on your behalf
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You do not want to have a new customer record created for each new customer on an order
Configuring a Fixed Customer in NetSuite
You can either use a new or existing customer as a fixed customer. Make sure the customer is taxable so that both taxable and nontaxable orders can be assigned to the customer.
After setting up the customer in NetSuite, note the customer’s internal ID. To locate the internal ID, read Finding the Internal ID of Records.
Configuring a Fixed Customer in NetSuite Connector for All Amazon Orders
After you configure the fixed customer in NetSuite, configure the fixed customer in NetSuite Connector for all Amazon orders.
To configure a fixed customer in NetSuite Connector for all Amazon orders:
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Log in to app.farapp.com.
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Select the Amazon connector and relevant account.
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Go to Settings > Orders.
The Order Settings page opens.
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Enter the customer ID in one of the following fields:
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Post All Orders Against Customer – Enter the customer ID in this field to post all the Amazon orders to that customer.
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Post FBA (Fulfilled by Amazon) Orders Against Customer – Enter the customer ID in this field to post only the Amazon FBA orders to that customer.
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Click Save.