Mapping the Location Field for Amazon Settlement Sync in NetSuite Connector
You may have forms configured to require the location field when the associated transaction records are created. For such forms, if NetSuite Connector does not send the location field value for a transaction, NetSuite rejects the posting with an error when syncing the settlements. To know which location should be used for a transaction type, you must create a mapping in NetSuite Connector. Before proceeding to create the mapping for location field, note the following prerequisites:
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The location field can be set at both order header level as well as line item level on your forms. If you are not sure where the location field is required, you can map both the header and line item level locations.
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Cash Sale, cash refund, return authorization, and item receipt are the most common transaction types for settlement sync. You will have to create a location mapping for all transactions whose forms require a location field. If you do not map location, the error in NetSuite Connector indicates the transaction that was attempted in settlement sync.
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Order modifications can also apply to cash sale and cash refund records. Therefore, whenever you create a cash sale or cash refund location mapping, you should also create the same mapping for the order modification transaction type.
The following procedure provides steps for creating a mapping for an order header level location field on the cash sale transactions created by settlement sync.
To create a location mapping for settlement sync:
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Log in to app.farapp.com.
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Select Amazon connector and then select the relevant account.
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Go to Mappings > Settlements.
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Click the Settlements tab.
To map a line item level location, click the Settlements Items tab.
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Click Add Mapping.
The Add NetSuite Mapping popup window opens.
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From the Transaction Type dropdown list, select the transaction type for which you are creating the mapping. In this procedure, select Cash Sale.
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From the NetSuite Field dropdown list, select Location.
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Click Add Mapping and click Close..
The new mapping appears in the Settlement Mappings page. The NetSuite Fixed/Field Value column for the new mapping is a dropdown list.
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If the field in the NetSuite Fixed/Field Value column for the new mapping is not a dropdown list, click Reload NetSuite Lists.
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Wait for the mapping to reload.
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From the dropdown list, select the location that you want to use for your transaction type.
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Click Save.