Amazon Seller Fulfilled Prime Add-On in NetSuite Connector
Amazon Seller Fulfilled Prime (SFP) is a program that allows qualified sellers to get the Prime badge on their products and to deliver directly to Prime subscribers using their own shipping operation.
NetSuite Connector does not require any additional setup to process Amazon SFP orders. SFP orders sync using the same NetSuite Connector process that Merchant Fulfilled Network (MFN) orders do. NetSuite Connector can automate the process of buying shipping labels from Amazon and bringing them into NetSuite for printing on SFP orders. To run this automation, you must set up the SFP add-on in NetSuite Connector. This section provides you an overview of the process and setup of the add-on.
This add-on requires an additional integration fee and ongoing fee.
Workflow for Using Amazon SFP Add-On
As a leading practice, NetSuite Connector purchases the cheapest label that still meets the criteria of the order. The workflow for this feature is as follows:
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NetSuite Connector pulls a Seller Fulfilled Prime order from Amazon.
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NetSuite Connector prepares to purchase a label from Amazon, including getting a list of available services based on shipping locations and costs.
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NetSuite Connector purchases a label from Amazon using the shipping services ID.
NetSuite Connector receives the results of the shipment creation, which includes shipment ID, tracking number, and shipment label.
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NetSuite Connector processes the resulting shipment and syncs the label to a custom field on the sales order.
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After NetSuite Connector completes steps 1 to 4, you must perform the following actions in NetSuite:
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Open the sales order.
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The shipping label is stored in the folder you specified in the File Cabinet. Print the label.
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Ship the item.
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Mark the order fulfilled.
The process varies depending on whether the shipment label is printed in Amazon or in NetSuite. In the workflow described, the shipment label is printed in NetSuite, requiring the user to print the label, ship the item, and mark the order fulfilled. If the shipping label is printed in Amazon, the order is marked completed/shipped in Amazon. There is no need to sync fulfillment data back to Amazon as the fulfillment information is already in Amazon. The sales order then needs to be fulfilled in NetSuite using the Amazon shipping label to ship the item from the client's warehouse.
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