Types of Shipping Cost Values in NetSuite Connector
There two different shipping cost values used, one during order creation and other during order fulfillment.
Shipping cost in reference to order creation can be more accurately referred to as shipping revenue. This amount is the payment received from the customer for shipping. The amount is posted to the Shipping Cost field on the sales order in NetSuite.
Shipping cost in reference to order fulfillment is the amount that cost you to ship the order. This amount is posted on the item fulfillment record.
If you have a third-party logistics (3PL) providers or shipping software like ShipStation connected, this value is automatically posted on fulfillment data sync from the 3PL or shipping software.