Delays in Amazon Order Imports
Delays to import FBA (Fulfillment by Amazon) orders are normal. The orders are already complete when NetSuite Connector retrieves the orders and Amazon controls inventory on FBA orders. Therefore, NetSuite Connector syncs FBA orders by default every five hours.
A common reason for a delay in importing MFN (Merchant Fulfilled Network) orders is that the order is pending in Amazon for an unusually long time. NetSuite Connector does not import orders that are in pending state.