Multiple Ship To

The Multiple Ship To (MST) feature lets shoppers send items from the same order to different shipping addresses. This feature is available with any of the three checkout flows (Standard, One Page, and Billing First). See Checkout for more information about configuring checkout.

With MST enabled, shoppers can:

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             

When MST is enabled, shoppers typically proceed through the following steps:

  1. A shopper adds items with specified quantities to the shopping cart and proceeds to checkout.

  2. When setting the shipping address, the shopper selects I want to ship to multiple addresses. The shopper then selects a shipping address and the items to ship to that address, then presses Create Shipment.

    Note:

    If there are no shipping addresses, the site prompts the shopper to enter one. Shoppers also have the option to create additional shipping addresses by selecting Add/Edit Addresses.

  3. The user creates additional shipments until all items have been allotted to a shipping address. If only a single address is selected, shoppers can continue, but the site returns to the configured checkout flow.

  4. The shopper defines a delivery method for each shipment.

  5. The shopper selects a payment method and completes the order.

See Setup Tasks for information about how to enable Multiple Ship To on your web store.

Related Topics

General Notices