Email Capture Process Flow
The following steps describe the processing of an email message with an Email Capture Plug-in implementation:
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User sends an email message. The email address is the address associated with the plug-in implementation that appears on the Manage Plug-ins page.
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The message is received by NetSuite. NetSuite routes it to the appropriate plug-in implementation as an object. You can have multiple Email Capture Plug-in implementations active in a single account.
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The email message is processed by a plug-in implementation using the business logic defined in the process(email) interface function of the associated Email Capture Plug-in implementation.