Promotions in Commerce Web Stores

This information refers to SuiteCommerce and the Elbrus release of SuiteCommerce Advanced and later.

SuitePromotions set up transactions that provide various types of discounts to users including:

To apply an item, fixed price item, order, or shipping promotion in the web store, users enter a coupon code associated with a NetSuite promotions record.


Although you must specify a coupon code when creating a Free Gift promotion, users do not need to enter the code to receive the free gift offer. Free Gift promotions are automatically applied during the checkout process in the web store. Free Gift is not supported in the My Account Request a Quote workflow.

Site users can:

Site administrators can:


NetSuite does not provide default policies for promotions. Use Site Management Tools (SMT) to create a landing page and add the details of the free gift Terms and Conditions and Returns policies to that page. Also using SMT, you can add a link to the landing page in your site footers.

Related Topics

Set Up SuitePromotions for Commerce Web Stores
Known Limitations of SuitePromotions on Commerce Web Stores
SuitePromotion Notifications on Commerce Web Stores
Developer Reference

General Notices