Upsell Preferences

You can choose to show a list of automatically generated correlated items on item pages and in the shopping cart. This lets you display related items to customers based on what other customers have purchased. For more information about using the Upsell Manager, see Upsell Manager.

You can select from several different combinations of correlated items and related items to display on your web site, as described in the table below. For more information about related items that are manually set, see Related Items.

Note:

A maximum of ten correlated items can be displayed for each item page.

Refer to the following table for detailed descriptions of upsell preferences for your web site.

Preference	Description	Applies To
Items to Upsell	Select the type of upsell items you want to show when visitors view items: Show Only Related Items – Shows only related items that you have selected manually on item records Show Only Upsell Items – Shows only automatically correlated items based on what other customers have purchased with the item Show Related Items First and Upsell Items Next – Shows related items you have manually selected at the top of the list and then lists automatically correlated items Show Upsell Items First and Related Items Next – Shows automatically correlated items at the top of the list and then lists related items you have manually selected Note: This preference is not supported in Site Builder External Catalog Site (WSDK)	SuiteCommerce SuiteCommerce Advanced Site Builder
Items to Upsell in Cart	Select the type of upsell items you want to show with the shopping cart: Show Only Related Items – Shows only related items that you have selected manually on item records Show Only Upsell Items – Shows only automatically correlated items based on what other customers have purchased with the item Show Related Items First and Upsell Items Next – Shows related items you have manually selected at the top of the list and then lists automatically correlated items Show Upsell Items First and Related Items Next – Shows automatically correlated items at the top of the list and then lists related items you have manually selected	SuiteCommerce SuiteCommerce Advanced Site Builder
Upsell (Description)	Enter a brief description of the upsell correlated items list to show above the list of recommended items in your site. For example, you can enter “Customers who have purchased these items have also enjoyed:” In an External Catalog Site (WSDK), the upsell correlated items will only display in the shopping cart.	SuiteCommerce SuiteCommerce Advanced Site Builder
Related Items (Description)	Enter a brief description of the list of manually selected related items to show above the items in your site. For example, you can enter “If you like these items, you may also like:” In an External Catalog Site (WSDK), the related items will only display in the shopping cart.	SuiteCommerce SuiteCommerce Advanced Site Builder
Minimum Correlation	Enter the minimum correlation percentage an item should have to the item being viewed or items in the cart. Correlation percentage measures how often items are purchased together.	SuiteCommerce SuiteCommerce Advanced Site Builder
Minimum Lift	Only items with greater lift than what you set here are displayed. Lift is the degree to which the item's correlation exceeds its overall purchase frequency. A high lift implies a more reliable correlation.	SuiteCommerce SuiteCommerce Advanced Site Builder
Minimum Count	Only items with a greater count than what you set here are displayed. Count represents the number of customers that have purchased both the items being viewed or in the cart and the upsell item recommendations.	SuiteCommerce SuiteCommerce Advanced Site Builder

To set preferences for the upsell manager, such as entering your minimum correlation, lift, and count settings, go to Setup > Sales > Upsell Preferences. For more information about using the Upsell Manager, see Using the Upsell Manager Wizard.

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