BAI2 File Import Error Messages
The following table lists some common file import errors and how you can fix them.
|
Error Message |
Cause or Scenario |
Solution |
|---|---|---|
|
The file upload failed because the file contains an incorrect date format. BAI2 Statement files use the <YYMMDD> date format. Contact your bank to correct the error, and re-upload the file again. |
Wrong date format. |
Contact your financial institution for help. |
|
The file upload failed because the file contains an incorrect Funds Type. Expected Funds Type values are 0, 1, 2, S, V, D, or Z. Contact your bank to correct the error, and re-upload the file again. |
Wrong Funds Type value |
Contact your financial institution for help. |
|
The file upload failed because it contains multiple file header records. The file must only have one File Header. Contact your bank to correct the error, and re-upload the file again. |
The statement file has multiple file headers. |
Contact your financial institution for help. |
|
The file upload failed because the total sum of transactions imported per account does not match the Account Control Total amount in the file. Contact your bank to correct the error, and re-upload the file again. |
The Account Control Total value in the Account Trailer (49) record is wrong. |
Contact your financial institution for help. |
|
The file upload failed because the total number of records per account does not match with the Account Trailer Control in the file. Contact your bank to correct the error, and re-upload the file again. |
The number of records in the Account Trailer record is wrong. |
Contact your financial institution for help. |
|
The file upload failed because the total sum of transactions per group does not match the Group Control Total in the file. Contact your bank to correct the error, and re-upload the file again. |
The Group Control Total value in the Group Trailer record is wrong. |
Contact your financial institution for help. |
|
The file upload failed because the total number of Account Records per group does not match the Number of Accounts in the Group Account Trailer record in the file. Contact your bank to correct the error, and re-upload the file again. |
The Number of Accounts value in the Group Trailer record is wrong. |
Contact your financial institution for help. |
|
The file upload failed because the total number of records per group does not match with the Group Trailer Control in the file. Contact your bank to correct the error, and re-upload the file again. |
The number of records in the Group Trailer record is wrong. |
Contact your financial institution for help. |
|
The file upload failed because the total sum of transactions imported does not match the File Control Total amount in the file. Contact your bank to correct the error, and re-upload the file again. |
The File Control Total value is wrong. |
Contact your financial institution for help. |
|
The file upload failed because the total number of Group Headers in the file does not match the Number of Groups in the File Trailer record. Contact your bank to correct the error, and re-upload the file again. |
The Number of Groups value in the File Trailer is wrong. |
Contact your financial institution for help. |
|
The file upload failed because the total number of records in the file does not match the total number of records in the File Trailer record. Contact your bank to correct the error, and re-upload the file again. |
The number of records in the File Trailer is wrong. |
Contact your financial institution for help. |
|
The file upload failed because it contains an extra Record 88 with no preceding record. Contact your bank to correct the error, and re-upload the file again. |
The Continuation (88) record doesn't have a preceding record type. |
Contact your financial institution for help. |
|
The file upload failed because the file contains extra fields in one or more records. Contact your bank to correct the error, and re-upload the file again. |
The record has extra fields. For example, the (49) record only needs 3 fields but the statement file has extra field values. |
Contact your financial institution for help. |
|
The file upload failed because it contains one or more incorrectly formatted record. Every record in the file must end with a forward slash. Contact your bank to correct the error and re-upload the file again. |
The records or lines in the file don't end with a forward slash. |
Contact your financial institution for help. |
|
The file upload failed because the Customer Account Number field is missing. A complete BAI2 file must contain Records 01, 02, 03, 16, 88, 49, 98, or 99 including all the mandatory fields. Contact your bank to correct the error, and re-upload the file again. |
A required field is missing. |
Contact your financial institution for help. |
|
The file upload failed because the Amount field has an invalid field data: "100.00". Contact your bank to correct the file, and re-upload it again. |
A field has invalid data. For example, the Amount field expects a number, but the field has a different data type. |
Contact your financial institution for help. |
|
The file upload failed because the record code is invalid. Expected record code values for BAI2 files are 01, 02, 03, 16, 88, 49, 98, or 99. Contact your bank to correct the error, and re-upload the file again. |
The record code is not valid. |
Contact your financial institution for help. |
|
The file upload failed because the record code is missing. A complete BAI2 file must contain Records 01, 02, 03, 16, 88, 49, 98, or 99. Contact your bank to correct the error, and re-upload the file again. |
One of the records in the file doesn't have a record code. |
Contact your financial institution for help. |
|
The file upload failed because the file is blank. Contact your bank to correct the error, and re-upload the file again. |
The file is empty. |
Contact your financial institution for help. |
|
The file upload failed because file format is incorrect. Contact your bank to correct the error, and re-upload the file again. |
The file format is wrong. |
Contact your financial institution for help. |
|
The file upload failed because the file is incomplete. A complete BAI2 file must contain Records 01, 02, 03, 16, 88, 49, 98, or 99. Contact your bank to correct the error, and re-upload the file again. |
The file is missing one or more records. |
Contact your financial institution for help. |
|
The file upload failed because of an internal error. Please contact support if the problem persists. |
An internal or unexpected error occurred. |
Contact Support for help. |
|
The file upload failed because of <error> error at line number <line number>. If you have repeatedly received this error message, contact customer support. |
An internal or unexpected error occurred. |
Contact Support for help. |
|
The file upload failed because one of the records in the file has missing fields. Contact your bank to correct the file, and re-upload it again. |
One of the records has missing fields. |
Contact your financial institution for help. |
|
The file upload failed because the parser has not completed processing a previous record due to an error. A new record cannot be processed. Contact customer support. |
Can't create a new record because of a previous error. |
Contact Support for help. |
|
The file upload failed because the Group Header and Account Identifier are missing. A complete BAI2 file must contain Records 01, 02, 03, 16, 88, 49, 98, or 99. Contact your bank to correct the error, and re-upload the file again. |
Can't import the bank statement file because the Group Header and Account Identifier are missing. |
Contact your financial institution for help. |
|
The file upload failed because the Group Header, Account Identifier, and Transaction Detail are missing. A complete BAI2 file must contain Records 01, 02, 03, 16, 88, 49, 98, or 99. Contact your bank to correct the error, and re-upload the file again. |
Can't import the bank statement file because the Group Header, Account Identifier, and Transaction Detail are missing. |
Contact your financial institution for help. |