1. Field Service Management
  2. Capturing FSM Performance Data
  3. Capturing FSM Performance Data in Chrome

Capturing FSM Performance Data in Chrome

Record and save the initial page load of FSM Mobile or the Schedule Board in Chrome on Windows or Mac.

Before recording, follow Preparing the Capture.

To record and save the initial page load in Chrome:

  1. Open the FSM Mobile or Schedule Board page. Right-click a blank area and select Inspect. On a Mac, you can also Control-click.

  2. Click the Network tab in the tools pane. If the tab is hidden, look under ยป.

  3. Confirm that the recording circle at the top left of Network is red. If the circle is gray, click it to start recording.

  4. Select All, enter script in Filter, and select Preserve log. If the filter box is hidden, click the funnel-shaped button.

  5. Click Clear to empty the request list. Record the start time, then click the browser's Reload button. Request rows should appear.

  6. Wait until the initial FSM Mobile data or Schedule Board resources and work have loaded and you can use the application.

    Record the completion time, then click the red circle to stop recording.

  7. Keep the filter applied. Right-click a request and select Copy > Save all listed as HAR (sanitized), where available.

    Alternatively, select Copy > Copy all listed as HAR (sanitized) and save the copied data:

    1. Open Notepad on Windows or TextEdit on Mac. In TextEdit, go to Format > Make Plain Text.

    2. Paste the copied data without changing it.

    3. Save the file with a descriptive name and the .har extension, such as mobile-loading-before.har or schedule-board-loading-before.har. Confirm that the editor has not added the .txt extension.

Menu wording varies by browser version. Select the option containing listed to retain the filtered requests. For more information, see Chrome's Network guide and export reference.

Save the Schedule Board capture before the next automatic refresh where possible. If a refresh overlaps the initial load, record the refresh activity in the capture note.

After saving the HAR file, see Preparing FSM Performance Data for Review.

Additional Information

Related Topics

General Notices