Project Issue Notifications

Send notifications when creating, updating, closing, or reopening issues and issue action items.

The aspects of project issue notifications described here are:

  • Notification options

  • Actions requiring notification

Notification Options

Use the e-mail notification settings that are available on the My Profile region on the Team Member and Project Manager dashboards to determine the notifications you receive. Set notifications separately for projects you work on and projects you manage.

Actions Requiring Notification

The following table lists the recipients of the notifications based on action.

Action

Who Receives the Notification

Creating or updating issues

  • Issue owner

  • Project manager, if the issue is associated with a project

  • Issue creator, if the issue is reassigned

  • Previous owner, if ownership for the issue is changed

Closing issues

  • Issue owner

  • Project manager, if the issue is associated with a project

  • Issue creator, if the issue is reassigned

Reopening issues

  • Issue owner

  • Project manager, if the issue is associated with a project

  • Issue creator, if the issue is reassigned

Creating or updating action items

  • Action item owner

  • Project manager, if the issue is associated with a project

Closing action items

  • Action item owner

  • Issue owner

  • Project manager, if the issue is associated with a project

Note: The project manager receives a daily digest of all the issues for the projects he manages depending on the notification settings.