Project Issues

Project issues are used to record and track concerns related to your project work. For example, you can create an issue for incomplete customer requirements data. Each issue can have multiple actions items that must be performed to resolve the issue.

For example, an action item could be to meet the customer and capture missing requirements.

Note: You must be a project enterprise labor resource to create, view, update, or own issues or action items.

Issues can be associated with individual non-summary tasks as work items and can be used to drive progress by setting task completion event.

Here's a table that describes the attributes that you can enter and update when managing issues.

Attribute	Description
Task	The task linked to this issue. When the issue reaches completion the status of the task changes to Completed. You can create more than one issue for the same task. Only when all issues complete is the task completed.
Type	The classification of the issue. You can use predefined issue types or create custom issue types.
Priority	The priority that indicates the anticipated impact of the issue. Valid values are Low, Medium, and High. The default value is Medium.
Status	The status of the deliverable. Valid statuses are New, In progress, and Closed.
Action Items	The actions items that must be completed to resolve the issue.
Attachment	The file, text, or URL that's associated to a project issue, such as references required for closure. You can create, update, or delete an attachment.

How Project Managers Manage Issues

You can manage:

Issues in all the projects that you manage
Issues that you create or own
Issues on which you have action items

You can manage issues from:

The Manage Issues page in the Project Management work area when working in context of a project. To open the page, open the Manage Project Plan page of the project, open the Actions panel tab, and then click Manage Issues.

Note: This page only displays issues for the specific project.
The My Issues region in the Project Manager dashboard.
The My Projects page displays a count of open issues for each project. Click the number to open the Issues page for the project.

Keep in mind that all the action items of an issue must be completed before the issue is closed.

How Team Members Manage Issues

You can manage:

Issues that you create or own
Issues on which you have action items

You can manage issues from:

The Manage Issues page in the My Work work area. To open the page, open My Work work area, open the Actions panel tab, and then click Manage Issues.
The My Issues region in the Team Member dashboard.
The My Projects page displays a count of open issues for each project. Click the number to open the Issues page for the project.

Keep in mind that all the action items of an issue must be completed before the issue is closed.